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Special collection

McKinsey on Healthcare: Best of 2019

Healthcare leaders face a variety of challenges, which include the changing healthcare needs of their communities and the evolving role of technology and automation. We’ve collected several articles that highlight opportunities for healthcare leaders to champion transformation of their organizations and the industry at large.

Part I

Healthcare today and its workforce

Executive Briefing

The productivity imperative for healthcare delivery in the United States
– Healthcare is a key component of the US economy, but healthcare spending increases consistently outstrip GDP growth. Improving... productivity in healthcare delivery could change this dynamic without harming patient care.
Article

Women in the healthcare industry
– To see how the healthcare sector stacks up on gender equality, we look at employee experiences, policies, and the effectiveness... of industry programs intended to promote diversity and inclusion.
Report - McKinsey Global Institute

The future of work in America: People and places, today and tomorrow
– The health of local economies today will affect their ability to adapt and thrive in the automation age.

Part II

Healthcare tomorrow and the potential for technological transformation

Article

The era of exponential improvement in healthcare?
– Technology-driven innovation holds the potential to improve our understanding of patients, enable the delivery of more convenient,... individualized care—and create $350 billion–$410 billion in annual value by 2025.
Article

Promoting an overdue digital transformation in healthcare
– Research from over 30 countries offers insight into providing digital healthcare, including practical steps for key stakeholders.
Article

Next-generation member engagement during the care journey
– Next-generation member engagement tools empower members to make higher-value care decisions and enable health insurers to improve... care quality, increase member satisfaction, and reduce medical spending.

Part III

Economics of healthcare

Article

The silent shapers of healthcare services
– The US healthcare services industry is at a tipping point, but who—or what—is driving the undercurrents of change?
Article

Recession and resilience: Preparing healthcare leaders for the next economic downturn
– Economic ebbs and flows are called “cycles” for a reason. The challenge for healthcare leaders is not whether the... next downturn will occur—it’s whether you’re ready for it.
Article

Ensuring financial sustainability while serving a growing Medicaid population
– High-performing health systems have succeeded in “breaking even” in Medicare, but many continue to struggle to achieve... similar results in Medicaid. A concerted effort to improve revenue can strengthen a system’s financial sustainability.
Article

From revenue cycle management to revenue excellence
– Technology and payment trends are reshaping the revenue cycle. Providers that want to improve yield must think about revenue cycle... management in a whole new way, which we call revenue excellence.

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