Digital & Analytics

Helping clients tackle digital challenges and build sustainable, scalable solutions tailored to the A&D industry

Across sectors, companies are going digital. Their wide-ranging digital initiatives help increase operational efficiency, boost revenues, enhance customer experiences, and navigate complex risk and regulatory environments. While aerospace and defense (A&D) has already launched many digital strategies, the industry faces unique challenges related to regulatory compliance and strict security protocols. We understand the challenges that A&D companies face in digitizing their business and operations, and can help them design and navigate digital transformation, from product design through aftermarket services.

What we do
8.3.0

Product Development and Design

In partnership with clients, we identify unmet customer needs and create breakthrough products and services to fill gaps in the portfolio. In addition to world-class design skills, we can provide insights on rapid prototyping, engineering issues, market-entry strategy, and portfolio optimization.

Manufacturing and Supply chain

We help A&D clients leverage digital capabilities and advanced analytics to reach new levels of operational performance. Our solutions are suitable for all products, regardless of volume or complexity.

Workplace productivity

Working with clients, we find digital solutions that improve productivity across functions, from the shop floor to the executive suite. As companies apply our proprietary analytical tools and enable greater collaboration among groups, their end-to-end processes will become more efficient and transparent. We can also help companies identify the right digital tools for tracking productivity and performance improvement.

Digital transformation

We help industrial clients design and deliver their digital transformations by leveraging new technological capabilities, such as deep analytics and the Internet of Things (IoT). For instance, we have accelerated business transformations by incorporating the cloud into operations—a step that is more critical than ever. We also help companies rapidly build new digital businesses from scratch, combining the resilience of an incumbent with the flexibility and speed of a startup. In record time, our clients have been able to launch new business models, redeploy talent, shift operations, develop innovative products, and improve productivity.

Aftermarket Services

Our capabilities help clients enhance customer management, including communications, information tracking, data sharing, and analysis. They also improve field service and spare-parts management in the aftermarket. With our support, clients can enhance their analytical capabilities to harvest the full power of data across SKUs, customers, regions, and business units. They can also develop data-based tools to help them understand customers’ aftermarket requirements, cost drivers, and economics.

Examples of our work
8.2.3

Digital transformation

We helped an A&D supplier transform its entire business model across operations, commercial processes, and support functions. We shaped their transformation by defining new use cases, finding digitization opportunities along the value chain, and identifying the potential for process automation. One major focus involved helping the company apply advanced analytics in multiple areas. The program included an agile organization redesign, modernization of the technology infrastructure, and a cultural transformation focused on digital adoption and change management.

Digital product development

We helped an aerospace manufacturer undertake a digital transformation focused on product-centered capabilities that delivered hundreds of millions in additional revenue. We embedded agile processes across the entire product-development organization, helped define and deliver new digital offerings to customers, launched digital sales tools, and introduced applications that leveraged advanced analytics to enhance engineering productivity.

Digital customer experience

A global provider of aerospace services launched a digital transformation to reinvent its capabilities and transform customer journeys. After defining the vision and roadmap, we helped set up cross-functional capabilities related to design thinking and agile processes. We also identified best practices for adopting digital tools. Finally, we helped the company attract digital talent and build the infrastructure and capabilities needed to track customer-experience metrics.

Featured Capabilities
8.2.2

QuantumBlack↗ : We use data, analytics and design to help our clients be the best they can be.

Leap: Leap by McKinsey works with established organizations to imagine, build, and scale new businesses—and develop the capabilities needed to do it again and again.

Digital Labs: Digital Labs enables organizations to capture new value from digital—creating products, experiences, and businesses through new capabilities.

Digital Capability Centers: Our Capability Centers can help your company advance to the forefront of operational excellence.

Orpheus↗ : Combining service and software we elevate the focus of spend analytics, creating actionable insights to guide procurement strategy development and execution.

Wave: Wave combines a proven program management platform with expert services that ensures companies execute large-scale transformation programs that deliver maximum impact, plus benchmark progress against peers.