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Digital Marketing & Multichannel

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The rise of commerce media

– Commerce media is transforming advertising by using data to close the transaction loop.
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The rise of commerce media

– Commerce media is transforming advertising by using data to close the transaction loop.
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Insights to impact: Creating and sustaining data-driven commercial growth

– How B2B sales pioneers empower their sellers and drive sustained growth with data and analytics.
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The six must-haves to achieve breakthrough growth in e-commerce D2C

– With e-commerce surging, building direct-to-consumer capabilities is more important than ever—but how do companies truly... scale their D2C business?
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B2B commercial analytics: What outperformers do

– B2B companies that successfully apply commercial analytics are uncommon—and more likely to achieve uncommon success. Outperformers... share four behaviors.
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Deactivate your digital-marketing autopilot

– Relying on agencies and aggregators to manage your digital spend may trade competitive advantage for convenience. Companies like... KFC are taking a different approach.
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The new key to automotive success: Put customer experience in the driver’s seat

– Customer experience has replaced hardware engineering prowess as carmakers’ critical battleground. Here’s how incumbent... brands can effect a bold, fast transformation.
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US holiday shopping 2021: Strong demand meets big challenges

– As holiday shopping ramps up—and supply-chain issues persist—forward-looking retailers are already doing things differently.... Maintaining customer loyalty will be key.
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Five technology building blocks to power customer-centric, data-driven growth

– Personalization at scale can optimize every customer experience when executed well. What are the key success factors leading organizations... focus on to deliver customer-centric growth?
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Next in loyalty: Eight levers to turn customers into fans

– How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior,... segment by segment.
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When agile marketing breaks the agency model

– The journey to agile marketing can be hard. But for many marketers and agencies, it offers the opportunity to forge a better partnership.
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