Consumer Insights & Analytics

December 14, 2021 – US consumers exhibited strong optimism and spend in October, driven by consumers across the age and income spectrum.

December 3, 2021 – Chinese consumers’ optimism hit a new high in October. More than 80 percent say they are returning to normal routines—and... many embrace digital shopping.

December 3, 2021 – Indian consumers are optimistic about the economy and plan to spend more. They are open to new shopping behaviors as they transition... to out-of-home activities.

December 3, 2021 – After steadily improving, Japanese consumer optimism stabilizes and a majority of consumers remain cautious about returning to... out-of-home activities.

November 23, 2021 – European consumers are gradually returning to pre-COVID-19 spending and out-of-home activities, including holiday shopping, though... some pandemic-related practices will continue.

November 22, 2021 – Optimism and intent to spend is up in France. Consumers selectively embrace omnichannel and out-of-home options; half intend in-store... holiday shopping.

November 22, 2021 – German consumers have grown more optimistic about the economy, and many said they intend to increase spending, often using omnichannel... methods.

November 22, 2021 – A third of Italian consumers expect swift economic recovery, and net spending intent is up. Consumers are open to new brands and... have modified out-of-home behavior.

November 22, 2021 – Spanish consumers are becoming increasingly optimistic about the economy; half intend to splurge. The majority shop omnichannel... and are back to out-of-home activities.

November 22, 2021 – Along with optimism in the economy, UK consumers intent to spend increased. Many report switching brands, modifying out-of-home... activities, and shopping online.

November 2, 2021 – As holiday shopping ramps up—and supply-chain issues persist—forward-looking retailers are already doing things differently.... Maintaining customer loyalty will be key.